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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups
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The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations. This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behavior. In addition, the book contains a wealth of fresh case studies and an ancillary website with must-have tools and techniques for both the beginner and the seasoned facilitator. Praise for the First Edition of The Secrets of Facilitation "One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike will find tools to take their results to the next level." —Jim Canfield, chief learning officer, TEC International "This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade." —Kerri McBride, past chair, International Association of Facilitators "In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why." —Len Roberts, CEO, RadioShack "We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works." —Peter Scott, executive general manager, MLC–National Australia Bank "At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!" —Ann Herrmann-Nehdi, CEO, Herrmann International, Herrmann Brain Dominance Indicator
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Product details
Paperback: 496 pages
Publisher: Jossey-Bass; 2 edition (October 9, 2012)
Language: English
ISBN-10: 1118206134
ISBN-13: 978-1118206133
Product Dimensions:
8.4 x 1 x 11 inches
Shipping Weight: 2.6 pounds (View shipping rates and policies)
Average Customer Review:
4.6 out of 5 stars
21 customer reviews
Amazon Best Sellers Rank:
#149,066 in Books (See Top 100 in Books)
If you are looking for something that will tell you the exact meaning of facillitation, this book has all the answers with great illustrations.This is what I have learned -Summary -Understand the problem well.Deliver the purpose of doing facilitation.Use vague languageComprehend the power of questioning rightBe always on time and maintain the time scheduleWork as a teamInform clearlyBe clear of your roleMake charters and notesManage dysfunctional behaviorGive focusLet others feel empowered
The review for the book “The secrets of facilitation. The SMART Guide to Getting Results with Groupsâ€, Michael Wilkinson.The goal of the book: to provide a reader with the comprehensive tool how to lead a group of people on the meeting to the one agreement supported by everyone.The book main idea: Effective Decision = Right Decision * Commitment to the decision; so you can achieve more effective results when the solution are created, understood and accepted by the people involved.The value of the book: personally I think, that this is the best exhaustive world class book about the facilitation - to make easier to study the current process/situation and find the ways for an improvement together. It contains a lot of technics aimed at the meeting preparation & leading, gathering, grouping & studying information, solution’s creation and prioritization, implementation steps with verbatim examples.The application areas of the book knowledge: developing the skill of asking questions, strategic planning, total quality management, issue resolution, performance improvement, lean processing, communication engagement, town hall meetings etc.
This is an excellent book and what motivated me to attend "The Effective Facilitator" training last week. If you thought the book was awesome, the training was amazing! I took this course as a part of my professional development, and I have taken many courses for work related growth...I must say I think this was the best program I've ever attended. Interaction most of the day for an introvert was challenging, but honesty I have never felt so welcome and comfortable. . Thank you Michael Wilkinson, you sir, are the real deal. Purchasing Facilitating Strategy next!! All the best, Glen
I bought this book to support me up-spilling within the facilitation field as I’ve only been officially training for the last 2 years. The book is fantastic, it just covers everything and more. I’ve managed to completely re-design how I run a session now. Whether you’re running a training session or moderating a senior leadership workshop it manages to capture everything that you need which I have to say is quite a rarity to find in a book. It is probably the best book that I’ve purchased for work that is actually 100% useful. Every trainer should have it on their bookshelf.
This 'reference manual is very detailed and informative. I have been a facilitator for 15 years and have been delighted to learn more about the art of facilitation. A team can have the right materials, the right people and a great leader but if the facilitation is weak, good solid results can be questionable.I would highly recommend this book whether one is just starting out or a seasoned facilitator. I wish I had had access to this information because some of my past sessions would have gone that much smoother.Thank you Michael!
I am a professional and certified facilitator and change management leader. This is the best book on all the basics and how to use them, with excellent examples and step-by-step instructions. I have recommended this book to everyone on my department.
This book breaks facilitation down into processes and steps that make sense and create flow. The writing style is easy to digest. The user cases are both of successes and failures in facilitation meetings. Obviously you won't need every technique for every meeting but it will be good to have the techniques in my tool belt for whatever direction a meeting takes. The additional materials on the web-site make this book well worth the price.
This book is hands down the best professional development book available because it builds fundamental skills that no one teaches - and somehow vastly improves over version 1 - which is easily my second favorite professional development book.I taught 5 post graduate courses for professional development directly out of this text and it was my students favorite book as well.
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